kopi cam
Support
kopicam is made by one person. Mail gets read, usually within a day or two.
A camera didn’t build, or it came out wrong
Building a camera reads the colour and tone of the photos you picked. Photos that are very dark, very small, or screenshots of other photos give it little to read. Three to six photos that share a look work better than one. If a build fails outright it is usually the connection or our colorist being busy; try again in a minute.
I paid and the app still says I haven’t
Open the paywall and choose restore purchases. That asks Apple directly and is the fix for a new phone, a reinstall, or a purchase that completed while the app was offline. If it still does not take, mail us with the date of purchase and we will sort it out.
How do I cancel a subscription?
Subscriptions are managed by Apple, not by us. On your iPhone open Settings, tap your name, then Subscriptions. Cancelling there stops the renewal and you keep what you paid for until the period ends. We cannot cancel or refund on your behalf; refunds are requested from Apple at reportaproblem.apple.com.
I want my data deleted
Open the app, go to the camera tab of the options sheet, then account, then delete account. That erases the account and unpublishes every camera you shared. The cameras and photos on your phone stay on your phone; delete the app to remove those. See the privacy policy for what is held and why.
Something on a shared page is wrong
Every shared camera page has a report link at the bottom. Reports about an intimate image or a child take the page down the moment they are filed, and a person reads every one.